POLICIES

APPOINTMENTS

We welcome and accommodate walk-ins whenever possible, but recommend that appointments be scheduled and reserved in advance. All first-time clients are required to pre-pay a $50 deposit to hold an appointment. This fee will be applied to any charges on the day of service. New clients may reschedule their appointment with more than 24 hours notice. Any rescheduling or cancellation with less than 24 hours notice will result in the loss of the deposit.

CANCELLATIONS

We require 24-hour notice of cancellation for any appointment. Appointments that are cancelled less than 24 hours in advance may result in a charge that is 50% of the cost of the scheduled service. "No Shows" will be charged 100% of the service cost.

OUR GUARANTEE

We make every attempt to ensure that you are satisfied with your experience at our salon. In the unlikely event that you are not completely satisfied, please let the salon know within 48 hours. We will be happy to schedule a corrective service within one week of your original appointment date. There are no cash refunds for any services provided.

PAYMENT METHODS

We accept all major credit cards. We do not accept personal checks.

GRATUITIES

Gratuities are accepted only in cash. Unfortunately, we can't process tips on the credit cards. Need some tipping guidelines? Click here for some advice.